* | 1. | Plans, assigns, and directs subordinates engaged in consumer education, information, and protection. |
* | 2. | Directs investigations of complaints and recommends appropriate action to be taken. |
* | 3. | Trains, instructs, and counsels personnel with respect to appropriate action to remedy irregularities and violations of law. |
| 4. | Assists in the preparation of publications and other informational and educational publications for the public. |
* | 5. | Plans, coordinates, and administers a consumer education and information program. |
| 6. | Assists in developing departmental policies and regulations. |
* | 7. | Prepares written reports. |
1. | Thorough knowledge of federal, state, and county laws dealing with consumer affairs programs. |
2. | Thorough knowledge of public administration. |
3. | Considerable knowledge of the principles and methods of field investigations. |
4. | Ability to analyze facts and evidence and arrive at a logical interpretation. |
5. | Ability to plan, assign, and direct the work of subordinates. |
6. | Ability to process violations of law. |
7. | Ability to express oneself effectively, both orally and in writing. |
8. | Ability to establish and maintain effective working relationships with associates. |