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NASSAU COUNTYTitle:COMMUNITY SERVICES INFORMATION ASSISTANT
SPECIAL DISTRICTSCode:060155 EHP
CLASS SPECIFICATIONPage:1 of 1

GENERAL STATEMENT OF DUTIES
Implements an outreach program offering services and information concerning the various agencies available to residents of the local community; performs related duties as required.

COMPLEXITY OF DUTIES
Under general supervision, the position requires initiative and the use of independent judgment in handling the questions and problems raised by members of the community.

TYPICAL DUTIES
*1.Assists individuals in making contact with, and receiving help from, various community agencies and government offices.
*2.Sets up and maintains files of community agencies and government offices.
3.Maintains files of publications and a community information bulletin board.
*4.Speaks to various community groups on the services available.
5.Maintains records and prepares reports as required.

*TYPICAL ADA ESSENTIAL FUNCTIONS

FULL PERFORMANCE KNOWLEDGES, SKILLS, AND ABILITIES
1.Thorough knowledge of community organizations and agencies.
2.Considerable knowledge of governmental services.
3.Ability to establish and maintain effective working relationships with associates, individual citizens, and community groups.
4.Ability to express oneself effectively, both orally and in writing.

MINIMUM QUALIFICATIONS
Training and Experience
Graduation from a regionally accredited or New York State registered college or university
and
One year of satisfactory experience in areas related to community activities.

NOTE: Experience, as outlined above, in excess of the one-year requirement, may be substituted for the college education on a year-for-year basis.

9/20/05
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